Fact file: Burnout

Burnout is something many people in policing talk about, but it's important to know that burnout is not a mental health condition. Instead, it is a state of physical, emotional and mental exhaustion caused by prolonged or excessive stress. 

Burnout often develops gradually over time when people feel overwhelmed, emotionally drained and unable to keep up with ongoing demands. Left unaddressed, it can affect physical health, relationships, work performance and overall wellbeing. 

Whilst some stress can be helpful and motivate us to perform well, long-term stress can have a negative impact on both physical and mental health. 

Research suggests that factors contributing to burnout in policing may include long hours, shift work, lack of support, poor work-life balance, high workloads and repeated exposure to difficult situations.

Key signs of burnout 

Burnout is generally made up of three elements: 

  • Feeling exhausted 

  • Becoming detached from work 

  • Reduced performance and effectiveness 

Common signs of burnout can include: 

  • Feeling tired or drained most of the time 

  • Feeling overwhelmed 

  • Feeling helpless, trapped or defeated 

  • Having a negative outlook 

  • Loss of motivation 

  • Feeling detached or isolated 

  • Feeling like you're no longer making a difference 

  • Increased procrastination 

  • Difficulty concentrating 

  • Reduced satisfaction or achievement 

  • Headaches 

  • Stomach problems 

  • Sleep difficulties or insomnia 

Burnout can affect people differently, and symptoms often build up gradually rather than appearing all at once.

Compassion fatigue 

People who regularly support others through difficult situations may also experience compassion fatigue. 

Compassion fatigue happens when burnout combines with the emotional impact of caring for or helping people who have experienced trauma. Because police officers and staff are regularly exposed to distressing incidents, they can be at greater risk. 

Signs of compassion fatigue can include: 

  • Emotional exhaustion 

  • Irritability or anger 

  • Difficulty feeling empathy 

  • Feeling detached from others 

  • Difficulty making decisions 

  • Poor sleep 

  • Changes in weight 

  • Increased sickness absence 

  • Reduced enjoyment of work 

  • Using alcohol or other unhealthy coping strategies 

Compassion fatigue can affect relationships, wellbeing and job performance if left unaddressed.

When to seek help

The early signs of burnout can sometimes look similar to depression, anxiety or stress-related illness. 

If symptoms are affecting your work, home life, relationships or wellbeing, it's important to seek support early. Speaking to a GP or healthcare professional can help identify what's going on and ensure you get the right support. 

Burnout itself isn't treated with medication, but a healthcare professional can help rule out other conditions and discuss strategies to help you recover.

Self-help

Create a realistic routine 

One of the most effective ways to manage burnout is by making small lifestyle changes. 

Try building a daily routine that includes: 

  • Regular meals 

  • Time to rest and recharge 

  • Physical activity 

  • Time with family and friends 

  • Activities you enjoy outside of work 

Having something positive to look forward to can also make a big difference. 

Learn to say no 

When we're stressed or overwhelmed, it can be tempting to keep taking on more responsibilities. 

Learning to say no can help prevent stress from building up further. Remember, protecting your time and energy isn't selfish — it's an important part of maintaining your wellbeing. 

You don't need to justify every decision. It's okay to explain that you don't have capacity right now. 

Take care of your physical health 

Looking after your body can have a significant impact on how you feel emotionally. 

Try to: 

  • Eat regular balanced meals 

  • Stay hydrated 

  • Reduce excess caffeine and sugar 

  • Be physically active where possible 

  • Avoid relying on alcohol or substances to cope 

Even small changes can improve energy levels and resilience over time. 

Prioritise sleep 

Sleep is essential for recovery and wellbeing. 

If possible, try to: 

  • Keep your bedroom cool, dark and quiet 

  • Avoid screens shortly before bed 

  • Create a calming bedtime routine 

  • Use blackout blinds if shift work affects your sleep 

Good quality sleep can help reduce stress and improve both mood and concentration.

Tips for supporting someone else

Start the conversation 

Sometimes the people around us notice we're struggling before we do. 

If you're worried about someone, check in with them and ask how they're doing. Avoid trying to fix everything immediately. Often, simply listening and showing you care can make a big difference. 

Encourage breaks and rest 

People experiencing burnout often feel unable to stop, even when they're exhausted. 

Encourage your loved one to take annual leave, have regular breaks and spend time doing things they enjoy away from work. Even a short break can help someone begin to recharge.

Ask what support would help 

Everyone responds to stress differently. 

Rather than assuming what someone needs, ask them directly. Some people may want practical support, while others may simply need someone to listen. 

Working together can help you identify what support feels most useful.

Remind them they aren't alone 

Many people experiencing burnout feel isolated or believe they should simply cope. 

Remind them that support is available through: 

  • Family and friends 

  • Their employer 

  • Occupational health services 

  • Counselling and talking therapies 

  • Their GP 

  • Police charities and wellbeing services 

Early support can help prevent burnout from becoming more severe. 

Mental Health Crisis Line

The 24/7 Mental Health Crisis Line is an independent and confidential service for anyone working in policing experiencing a mental health crisis or suicidal thoughts.

If you’re in crisis, and need help now, call 0300 131 2789

If someone is at immediate risk of harm, call 999 or seek emergency medical assistance. 

Headspace

Learn meditation and mindfulness skills from world-class experts and develop tools to help you focus, breathe, stay calm, and find balance in your life.  

Download on Android

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TalkLife

Struggling with anxiety or depression? If life feels overwhelming, TalkLife offers peer support and a community of like‑minded people to talk to.

Download on Android

Download on Apple  

Provider Resilience

Through user self-assessments, the Provider Resilience app calculates an overall resilience rating as well as ratings for compassion fatigue, burnout, and secondary traumatic stress, allowing users to monitor their professional quality of life over time.

Download on Android

Download on Apple

Calm

Calm is a leading app for meditation and sleep with guided meditations, sleep stories, breathing programs, masterclasses, and relaxing music.  

Download on Android

Download on Apple  

Other resources and places to get help 

  • NHS: Stress and burnout support 

  • Mind: Managing stress and wellbeing 

  • Rethink Mental Illness 

  • SANE 

  • Your GP or Occupational Health service 

Oscar Kilo resources for police officers and police staff

If your partner, family member or friend works in UK policing, let them know there are lots of online resources on the Oscar Kilo website. They will need an Oscar kilo account to access the majority, an OK account can be created here by anyone with a .police.uk email address.

Police mental health and wellbeing support

The resources on this page aim to directly support the mental health and wellbeing of everyone who works in policing.

Whether you're an officer, staff member or volunteer - whatever your role - there's material to support your mental health and physical health along with some bespoke toolkits for specific roles.