Fact file: Post‑traumatic stress disorder (PTSD)

Post‑Traumatic Stress Disorder (PTSD) is an anxiety‑based mental health condition that can develop after experiencing or witnessing a traumatic event. It was previously known as “shell shock” and is often linked to the military, but anyone can develop PTSD. 

Most people will experience one or two traumatic events in their lifetime. However, people working in the police service are often exposed to distressing or traumatic situations more frequently, which increases the risk of developing PTSD. 

Traumatic memories can be triggered by many things, including thoughts, feelings, sounds, smells or locations. For more information on how the brain processes traumatic memories, see section 2.2 earlier in this handbook. 

Symptoms of PTSD

PTSD can have a significant impact on day‑to‑day life. Symptoms usually begin within the first month after a traumatic event, but for some people they may not appear until months or even years later. 

Some people experience periods where symptoms ease, followed by times when they worsen. Others experience symptoms that are constant and severe. 

Re‑experiencing the trauma 

Re‑experiencing is the most common symptom of PTSD. It can involve involuntarily reliving the trauma through: 

  • Flashbacks 
  • Nightmares 
  • Intense distress at reminders of the event 
  • Intrusive, repetitive thoughts or images 
  • Physical sensations such as sweating, nausea, pain or trembling 

Avoidance and emotional numbness 

People with PTSD often try to avoid anything that reminds them of the trauma. This might include avoiding certain places, people or conversations. 

Some people also experience emotional numbness, which can involve: 

  • Feeling detached from others 
  • Avoiding activities they once enjoyed 
  • Difficulty feeling emotions 

Feeling constantly alert or on edge 

PTSD can cause the brain to remain in a constant state of alert, known as hypervigilance. This can lead to: 

  • Irritability or angry outbursts 
  • Being easily startled 
  • Sleep problems 
  • Difficulty concentrating 

Complex PTSD 

People who experience repeated or long‑term trauma may develop complex PTSD. This is more likely if: 

  • Trauma happened at an early age 
  • Trauma lasted a long time 
  • Escape or rescue felt impossible 
  • Multiple traumatic events occurred 
  • The trauma involved someone close to you 

In addition to PTSD symptoms, complex PTSD can include: 

  • Feelings of shame or guilt 
  • Difficulty managing emotions 
  • Dissociation or loss of concentration 
  • Physical symptoms (headaches, chest pain, stomach issues) 
  • Isolation or relationship difficulties 
  • Risky or self‑destructive behaviour 
  • Suicidal thoughts 

Symptoms may not develop until many years after the trauma. More information is available on the NHS website. 

When to seek help

After a traumatic event, it’s normal to experience distress, intrusive memories or poor sleep. These reactions often improve over a few weeks. 

If symptoms last longer than four weeks, or begin to affect daily life, it’s important to speak to your GP. They can refer you to a qualified mental health professional for assessment and treatment. 

Self‑help

Focus on your breathing 

When traumatic memories are triggered, breathing can become fast and shallow, which increases anxiety. 

Try this breathing exercise: 

  • Sit or lie somewhere comfortable 
  • Breathe in through your nose for 4 seconds 
  • Hold for 3 seconds 
  • Breathe out slowly through your mouth for 6 seconds 
  • Repeat 10 times 

Try a grounding exercise 

Grounding helps reconnect you to the present moment. 

A simple exercise: 

  • Name 5 things you can see 
  • 4 things you can hear 
  • 3 things you can feel 
  • 2 things you can smell 
  • 1 thing you can taste 

Other grounding techniques include counting objects, naming colours around you, or describing your surroundings out loud. 

Hold on to the present 

Carrying a small object that you can touch — such as a pebble or piece of jewellery — can help remind your brain that you’re safe in the present moment. 

Keep a diary 

Keeping track of moods, thoughts and daily events can help you identify triggers and plan ways to cope with them if they arise again. 

Tips to help someone else

Be patient 

If you haven’t experienced PTSD, it can be hard to understand why someone can’t “move on”. Talking about trauma can be difficult and may trigger flashbacks. 

Avoid pressure. Let them know you are there to listen when they’re ready. 

If they do talk: 

  • Give them time 
  • Reassure them it’s okay to feel upset 
  • Avoid minimising their experience 
  • Don’t question what they did or didn’t do 
  • Ask before touching them 

Learn their triggers 

Triggers vary between individuals. They may include: 

  • Smells, sounds or locations 
  • Certain people or situations 
  • Loud noises or sudden movements 

Understanding triggers can help you avoid them where possible and feel more prepared when symptoms arise. 

Support during a flashback 

If someone is having a flashback: 

  • Avoid sudden movements 
  • Ask before touching them 
  • Calmly remind them they’re safe and the event isn’t happening now 
  • Describe their surroundings 
  • Encourage slow, steady breathing 

Help rebuild a sense of safety 

PTSD can make the world feel dangerous and unpredictable. You can help by: 

  • Being consistent and reliable 
  • Creating routines and structure 
  • Reducing stress at home 
  • Encouraging rest and recovery 
  • Supporting independence where appropriate 
  • Focusing on strengths and progress 

 

Headspace

Learn meditation and mindfulness skills from world-class experts and develop tools to help you focus, breathe, stay calm, and find balance in your life.  

Download on Android

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eMoods

eMoods is a user-friendly app for patients to track their Bipolar symptoms to help them identify triggers and patterns, and help prevent relapses.

Download on Android

Download on Apple

Catch It

Catch It is a joint project between the Universities of Liverpool and Manchester. The app aims to help users better understand their moods through use of an ongoing diary.

Download on Android

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Breathe2Relax

Breathe2Relax is a portable stress management tool providing information of the effects of stress on the body and exercises to help manage stress. 

Download on Android

Download on Apple

PTSD Coach

This app offer education about PTSD, information about professional care, a selfassessment for PTSD, opportunities to find support, and tools that can help you manage the stresses of daily life with PTSD.    

Download on Android

Download on Apple

Other resources and places to get help 

Oscar Kilo resources for police officers and police staff

If your partner, family member or friend works in UK policing, let them know there are lots of online resources on the Oscar Kilo website. They will need an Oscar kilo account to access the majority, an OK account can be created here by anyone with a .police.uk email address.

Police mental health and wellbeing support

The resources on this page aim to directly support the mental health and wellbeing of everyone who works in policing.

Whether you're an officer, staff member or volunteer - whatever your role - there's material to support your mental health and physical health along with some bespoke toolkits for specific roles.